Wilson Commons Student Activities

Center for Student Conflict Management - CARE

Position Summary

The primary charge of the CSCM-CARE GA is to generally support the Associate Director for Student Support Services and CARE Network Coordinator by reviewing CARE reports, responding to reporters, checking in with students, and helping to maintain the current success of the CARE system.  Depending on the CSCM-CARE GA’s level of experience, the successful candidate may meet with students experiencing low-level concerns, talk with reporters about the CARE process, and evaluate student and reporter responses about their participation in the CARE system.

Essential Duties, Tasks, and Responsibilities

CARE-related responsibilities

  • Conduct initial review and intake of CARE reports.
  • Follow up with reporters in cases currently classified as “monitored” (low level concerns).
  • Update and maintain the CARE Excel sheet identifying all students currently involved in CARE and indicating the additional steps that need to be taken.
  • Schedule appointments with students who are required to meet with CARE staff professionals.

Trainings, Programs, and Presentations

  • Assist in the planning and implementation of Student Support Network discussion topics.
  • Create, facilitate, and evaluate CARE system presentations offered to advisers, teaching assistants, UR faculty and staff members, etc.
  • Create, facilitate, and evaluate workshops related to CARE and how to identify students in distress.


  • Generate CARE-related reports for presentations and research purposes.
  • Generate the most up-to-date CARE Excel sheet for the Tuesday morning CARE-team meeting.
  • Assist in the development and maintenance of the CARE application and website.
  • Edit and improve current policy and procedure forms related to CARE.
  • Other duties of special interest to the graduate assistant or as assigned by the Director or Associate Director..

Research and Assessment

  • Organize and compile CARE surveys and results.
  • Identify research opportunities surrounding CARE teams and initiate these research efforts with the assistance of the Associate Director for Student Support Services.

Committee Work and Meetings

  • Attend meetings as necessary with CARE-team staff.
  • Attend weekly CSCM staff meetings.
  • Attend monthly Office of the Dean of Students meetings.

Time Commitment

10-12 hours per week including some evening and weekend events.  Term of position is August 1st of current academic year – June 1st of the following academic year with possible opportunity for reappointment.  CSCM can be relatively flexible with start and end dates if necessary. 

Eligibility Requirements

  • Must be a full-time, matriculated graduate student in a Master’s or Doctoral program at the University of Rochester.
  • Interest or experience in helping students in distress and/or working as part of a CARE team to support students of concern.
  • Experience in mental health or school counseling preferred, but not required.
  • Experience in a student affairs- related position preferred, but not required.
  • Interest in a two-year appointment preferred, but not required.




Phone: (585) 275-9390
Fax: (585) 273-5306
Email: wcsa@rochester.edu

Mailing Address:
201 Wilson Commons
University of Rochester
PO Box 270281
Rochester, NY 14627


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