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Student Life Operations

Student Employment

Student Life Operations houses many services for the University community and provides opportunities for undergraduate student employment. Student Life Operations employs undergraduate students at the Common Connection, Rocky's Sub Shop and Lounge, the Common Market, Hartnett Art Gallery and the 5th Floor Reception. We also employ students as Wilson Commons/Douglass Building Managers and Spurrier Building Managers. Work study is preferred for some positions.

Working in Student Life Operations is rewarding and fun for undergraduate students with good interpersonal skills and a desire to work in service oriented jobs. From supervising pool tournaments to guarding art exhibits, from managing key sign outs to making fudge, Student Life Operations has employment opportunities for motivated undergraduate students.

The major attributes for employment in Student Life Operations are solid interpersonal skills, a professional attitude, friendliness, and responsibility. Most jobs in Student Life Operations have flexible hours, and are "schedule friendly." Many of the areas are supervised by a student with experience who reports to the professional staff in Wilson Commons.

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Position Descriptions

Hartnett Gallery

Hartnett Gallery employs a crew of students as gallery guards, responsible for greeting patrons, answering and discussing questions regarding the exhibit, guarding art exhibitions, and generally supervising the Gallery space during established hours. Gallery guards should work well with people. No specialized knowledge is required, although the position might be a rewarding opportunity for students with an interest in art.

Rocky's Sub Shop and Lounge

The Rocky's Sub Shop and Lounge employee is responsible for supervising the lounge and ringing up transactions. The Rocky's employee also collects and returns I.D.s when allowing the campus community to sign outboard games or use other Rocky's resources. Ability to maintain a clean dining environment, organizational skills and great customer service are all desirable traits for prospective employees.

Common Market

The Common Market employees are responsible for the sale of various items that include but are not limited to candy, bulk items, RNest Art Cart craft novelties, ticket sales for on and off campus events and we also pride ourselves in making and selling homemade fudge.  Experience in cash register sales is helpful, but not required and good customer service skills are essential.

Common Connection

Common Connection staff serve as the main point of contact for individuals and groups looking for information on social and cultural activities, transportation, and university policies. Typical duties include delivering information regarding events in person, on the phone, and by email; managing key sign out for Wilson Commons and lost and found systems; and assisting students with the transportation options that serve campus.

5th Floor Reception Area

The student worker desk is located centrally and serves as a receptionist for any visitors on the 5th floor. Their job is to welcome visitors and direct them to their desired location. They need to be knowledgeable about the staff and offices, not only on the 5th floor, but in all of Wilson Commons. Regular duties include transcribing meeting minutes, making copies, shredding documents, updating spreadsheets, running errands and other administrative tasks. They are expected to be proficient in Word and Excel to create as well as update documents and spreadsheets.

Campus Center Building Managers

The Building Manager assists with the operation of Wilson Commons and Douglass Commons.  They also oversee the operations of both buildings when there is no professional staff present. This includes doing rounds of the buildings and upholding the Campus Center policies and procedures, and Student Life Operations while maintaining an organized and efficient environment within the campus center.  The Building Managers supervise all of the other student workers in the Campus Center when professional staff is not present.

Spurrier Building Managers

The Building Manager oversees the operations of Spurrier and Genesee Hall. This includes doing rounds of the buildings and upholding the policies and procedures of both buildings while maintaining an organized and efficient environment within the buildings.

Student Life Operations Undergraduate Student Employee Application

Student Employment Awards

Kathleen Webster Student Employment Award

The Kathleen Webster Student Employment Award was established in 2014 by Wilson Commons Student Activities to honor Kathleen Webster who worked at the University of Rochester for over 40 years. She served as the accountant for Wilson Commons Student Activities and was a significant contributor to the Student Employee Program in Wilson Commons. Kathy supervised the Common Market with energy and created a dynamic working environment for all her students over the years. Wilson Commons Student Activities awards the Kathleen Webster Student Employment Award to a student employee whose participation in student employment has improved their lives, provided them with leadership skills, and who has contributed to their fellow co-workers' employment experience. Student employees holding Junior or Senior status are eligible for this award. This award is given out at the annual Student Life Operations Student Employment Holiday Party.

Winners of the Kathleen Webster Student Employment Award:

  • 2014 - Caroline Modise
  • 2015 - Marisa Guerin
  • 2016 - Katy Calarco
  • 2017 – Katy Hasselwander

Tenet Award

The Student Employment Tenet Award was established in 2014 by the Student Life Operations Student Employment Team and the Office of the Dean of Students. Pride, Communication, Accountability, Customer Service, Respect and Leadership constitute the six essential tenets of student employment in Student Life Operations. These tenets work together for the betterment of Student Life. The Tenet Award is given each semester to one student in each employment area that has demonstrated the qualities of the highlighted tenet for that semester. Any student is eligible for this award regardless of class year and length of employment in Student LIfe Operations.

Fall 2017 Tenet: Customer Service

  • Campus Center Building Manager – Bianca Hall
  • Common Connection – Patricia Van Valkenvurgh
  • Common Market – Jess Weissman
  • Hartnett Gallery – Alana Zakroczemski
  • Rocky's Sub Shop & Lounge – Lianna Creedon
  • 5th Floor Reception – Kamryn Phillips
  • Spurrier Building Manager – Alex Guerrero
  • Burgett Intercultural Center – Emerson Finkle
  • Rochester Center for Community Leadership – Ori Yehezkely

Spring 2017 Tenet: Respect

  • Campus Center Building Manager – James Kostka
  • Common Connection – Syed Muhammad Miqdad
  • Common Market – Morgan Mackay
  • Hartnett Gallery – Renjia Huang
  • Rocky's Sub Shop & Lounge – Anna Bowers
  • 5th Floor Reception – Shad Islam
  • Spurrier Building Manager – James Dietz
  • Burgett Intercultural Center – Maria Hackett
  • Rochester Center for Community Leadership – Delia Cruz Nochebuena

Fall 2016 Tenet: Leadership

  • Wilson Commons/Douglass Building Manager - Nick Wachter
  • Common Connection - Katherine Bakrania
  • Common Market - Hannah Tompkins
  • Hartnett Gallery - Yi Chen
  • Rocky's Sub Shop & Lounge - Sam Boerner
  • 5th Floor Reception - Celine Sucur
  • Spurrier Building Manager - Emily Towbridge
  • Burgett Intercultural Center - Michael Hellman
  • Rochester Center for Community Leadership - Aisha Mohammed

Spring 2016 Tenet: Accountability

  • Building Manager - Robbie Williams
  • Common Connection - Katharine Boyce
  • Common Market - Alisa Groom
  • Hartnett Gallery - Eleni Kallinos
  • Rocky's Sub Shop & Lounge - Jennifer Foster
  • 5th Floor Reception - Bethany Walker

Fall 2015 Tenet: Communication

  • Building Manager - Dylan Latham
  • Common Connection - Bethany Rosemore
  • Common Market - Manal Sidi
  • Hartnett Gallery - Alana Freidman
  • Rocky's Sub Shop & Lounge - Chris D'Antona
  • 5th Floor Reception - Celine Sucur

Spring 2015 Tenet: Leadership

  • Building Manager - Ezra Baccar
  • Common Connection - Caroline Warren
  • Common Market - Lauren Perez
  • Hartnett Gallery - Alana Freidman
  • Rocky's Sub Shop & Lounge - Clara DeFontes
  • 5th Floor Reception - Shad Islem

Fall 2014 Tenet: Pride

  • Building Manager - Brianna Rockwell
  • Common Connection - Charlotte Cohen
  • Common Market - Nola Yang
  • Event Support - Taylor Lapinski
  • Hartnett Guard - Fernando Suarez
  • Rocky's Sub Shop & Lounge - Clara DeFontes
  • 5th Floor Reception - Bethany Walker