• Highland Hospital was listed by U.S. News & World Report as one of the best hospitals in western New York for 2013–14.
• The Wolk Emergency Department implemented new protocols and physical changes to meet the unique needs of elderly patients. Improvements include streamlined care for conditions such as pneumonia and hip fractures, enhanced geriatric-specific training, and six newly designed senior-friendly patient rooms.
• Growth in surgical volume was supported by the creation of two new, state-of-the-art operating rooms.
• The Palliative Care and Gynecologic Oncology programs earned esteemed Joint Commission Certification.
Bullet points highlight impact made in 2013