FAQs for Online Navigating
How can I find a Nursing (RN, LPN, APN); Surg Tech; or Respiratory Technician (RT) job at the University of Rochester Strong Memorial Hospital?
All available nursing; surg tech and RT jobs are posted on our website. Select the link for “Advanced Search” to search for jobs in specific job families or locations.
Can I simply upload my resume or do I need to apply to a specific job?
No, you do not need to apply for a specific job. Simply attach your resume and complete the on line application and we can discuss the specifics with you.
Can I apply for a nursing position even though I have not obtained my NYS RN license yet?
Yes, while you are waiting for licensure, the hiring process can be started. If you don't have a license because of relocation, please contact the New York State Office of the Professions at (518) 474-3817 to start the reciprocity process. You cannot begin work without NYS licensure.
I’m having problems with your website. What can I do?
Our software works with a variety of web browsers including Internet Explorer, Mozilla Firefox, Opera, and Safari. We recommend you use the most current version of these browsers since using old versions may create problems when applying for jobs.
When you first experience trouble, try clearing your cache (i.e. Temporary Internet files). For Internet Explorer users, select “Tools,” then “Internet Options.” Under “Temporary Internet Files,” select “Delete Files” (not “Delete Cookies”).
Our site also requires you to accept cookies. To check your settings, select “Tools,” then “Internet Options,” and navigate to the “Privacy” tab. The recommended setting for our site is “Medium.”
If you are still encounter any technical problems, contact Ask-URHR at (585) 275.8747 (585.ASK.URHR) Monday thru Friday 8am to 5pm or email firstname.lastname@example.org. For any additional questions please contact Nursing Recruitment (585) 275-3478.
- How do I navigate through your website?
When browsing, it is recommended that you do not use the “Back” or “Forward” buttons at the top of your browser window since our software does not support these commands. You will be provided links such as “Continue,” “Next,” and “Return to Previous Page” as you move throughout the application.
What happens when I upload my resume during the application process?
Our system accepts resumes in several formats including “.doc,” “.html,” “.htm,” “.txt,” “.rtf,” and “.pdf.” When you upload a resume, the system will try as best it can to populate the online application based on the information contained in your resume, and it will also attach your resume to the application. Please review the work history and education history to ensure the information was populated correctly.
While answering the question on the 4th page, the screen refreshes after each entry you make. Please go slowly and wait 5-10 seconds after each click to allow the page to refresh.
- I’m experiencing problems uploading my resume. What can I do?
If you are having trouble uploading your resume (for example, the screen is flashing “Processing” or “Uploading Resume” for several minutes), you can use the “Copy and paste resume text” option.
What if I don’t have a resume?
A resume is required, but not needed to start the process. There are a variety of free websites which can assist you in creating a resume such as http://e-resume.us or http://pongoresume.com. Complete the online application and you can submit a resume at a later date..
How do I submit a cover letter?
If you wish to submit a cover letter, we recommend that you make this the first page of your resume so that both the cover letter and resume are contained in one document.
What if I can’t find my school or major in the Education History section?
When adding information in the Education History details section, we recommend you type your school names and/or majors in the “Other” boxes rather than trying to find your school or major from the drop-down lists provided.
How can I be sure you received my resume and cover letter?
You must select the “Submit” button once you have completed your application. While you can save your application at any time, you have not officially applied for the job until you select “Submit.”
Once successful, you will be taken to a page that says your application has been successfully submitted, and you will also receive a confirmation email at the address you provided previously.
Can I update my resume and/or application once it has been submitted?
Once you have submitted a resume and application, you will not be able to change them. The only information which can be changed is the information in your profile such as address, email address, and phone number. Call your nurse recruiter if you need to change any information.
Do I have to re-enter my information every time I apply?
If you have already submitted an application in the past, the information you previously entered will populate your new application so you do not have to re-enter the same information every time you apply. If you upload a new resume, the application will populate based on the information in the new version.
How often do you update your job postings?
Job postings are updated daily with the addition of new jobs and the removal of filled ones. If a job appears on the website, it is still open. Postings are removed once a job has been filled.
Can I submit an application for a job opening in person?
Applicants can apply through our electronic system, however, applications and resumes can be submitted in person by visiting our Nursing Recruitment Office, 601 Elmwood Avenue, (room 1-3201), Rochester, New York 14642. Hours are Mondays through Fridays, 7:00 am – 4:30 pm.
- What if I am looking for a position that is not within Nursing Practice?
Please visit http://www.rochester.edu/JobOpp to view their list of job openings and to apply.