All visits to UHS are confidential. UHS will not share any information about the fact or nature of a patient's visit to UHS without the patient's permission. Notification of others, including friends, parents, supervisors, and University administrators and faculty, is considered the patient's responsibility unless the condition is serious and the patient is unable to assume responsibility for informing others. Parental notification and consent will be obtained for patients under age 18.
At UHS, patients are treated with respect, dignity, and privacy in a caring and considerate manner. Patients are assured of confidentiality regarding their care and records and have a right to approve or refuse the release of their records, except when required by law or in a life-threatening situation. Patients are responsible for being honest, discussing their concerns openly, acting in a considerate and cooperative manner, and following through with agreed-upon care. To assure our patients are treated in a manner recognizing their basic human rights, the University Health Service has established a listing of Patient Rights and Responsibilities.
The staff members of the University Health Service appreciate the value of human differences. The University Health Service vigorously opposes all intolerance and discrimination concerning differences including, but not limited to, the following: age; gender identity/expression; marital status; physical size; psychological, physical, or learning disability; race/ethnicity; religious, spiritual, or cultural identity; sex; sexual orientation; socioeconomic status; veteran status.
UHS uses reasonable means to maintain security and confidentiality of e-mail correspondence; however, transmitting patient information by e-mail has a number of risks that patients should consider before corresponding with their primary care provider by e-mail. Patients who would like to correspond with their provider by e-mail are asked to document their consent by completing the Patient E-Mail Consent Form. This form outlines the risks and the conditions for using e-mail. The completed form should be returned to UHS, Attn. Release of Records, by fax (276-0149), mail (Box 270617, University of Rochester, Rochester, NY 14627), or hand-delivery to one of the UHS offices. If you have questions about this form, please speak with your primary care provider or with Ann McMican, Associate Director for Administration (275-7315 or firstname.lastname@example.org.)