Visits to the University Health Service (UHS) are by appointment. Patients can schedule an appointment at any UHS office by calling 585-275-2662. Whenever possible, appointments will be scheduled with your primary care provider (PCP) at UHS. Click here for more information about scheduling an appointment.
Whenever the UHS offices are closed, a UHS physician is on-call and available by phone from home for urgent concerns that cannot wait until UHS re-opens. To contact the on-call physician after hours, call 585-275-2662 for instructions for reaching the on-call physician. Check here for help deciding if your condition is urgent.
In an emergency, call Public Safety at 585-275-3333 if on campus. The River Campus Medical Emergency Response Team (MERT) responds to emergencies on campus day or night throughout the academic year. The services are free and confidential. Services are accessed by calling Public Safety at 585-275-3333. If you are off campus, call 911.
Weekdays throughout the year, patients can call the UHS Health Information Line (585-275-1160) to speak with a registered nurse about a health concern.
UHS patients who would like to communicate with their University Health Service and University Counseling Center health care providers must do so via UHSConnect, a secure messaging service. UHSConnect is a secure web portal fully integrated in the UHS/UCC electronic health record. UHSConnect is designed to provide non-urgent e-communications between UHS and UCC health care providers and patients. For urgent or life-threatening concerns, call UHS (585-275-2662), UCC (585-275-3113), or Public Safety (585-275-3333).
UHSConnect can be used to send messages to your UHS/UCC provider(s) and to get messages, lab, and other test results from your UHS/UCC provider(s). All information communicated via UHSConnect is secure, confidential and becomes a part of your UHS/UCC electronic health record.
Registering for UHSConnect: You must register at https://UHSConnect.ur.rochester.edu. You will need your UHSConnect ID # to register. This number will be given to you at any UHS or UCC office. We cannot give you your number by phone or e-mail. You will use your ID number every time you use UHSConnect. To assure privacy, do not share your ID number or password with anyone. If you have a problem activating your UHSConnect account, write to firstname.lastname@example.org for assistance.
If you have already registered, go to https://UHSConnect.ur.rochester.edu to login or to reset your password. You will receive an email message any time a UHS or UCC provider sends you a secure message through UHSConnect.
You can send a message to UHS by e-mail by typing your questions and comments in the box below and clicking on "submit form" when finished. Click "Clear Form" if you wish to start over. You can expect a response within one or two days. If you are writing on a weekend or holiday, your message may not be read until Monday. If your concern is urgent, please call UHS at 585-275-2662. If the office is closed and your concern is urgent, the message will provide instructions for reaching the physician on-call.
If your concern is urgent, please call UHS at 585-275-2662. To schedule or cancel an appointment at UHS, please call 585-275-2662. Please do not use the message below to schedule or cancel an appointment. You need to call and leave a phone message to let us know you are canceling an appointment. We would like 24 hours notice.
If your concern is urgent, please call UHS at 585-275-2662.If the office is closed and your concern is urgent, the message will provide instructions for reaching the physician on-call.
To schedule or cancel an appointment at UHS, please call 585-275-2662. Please do not use the message below to schedule or cancel an appointment. You need to call and leave a phone message to let us know you are canceling an appointment. We would like 24 hours notice.
For more information, contact Linda Dudman in the UHS Health Promotion Office at email@example.com or (585) 273-5770