University of Rochester


Helpful Phone Numbers

Appointment Line
275-2662

Health Information
275-1160 (General)

UHS Insurance Office
275-2637
insurance@
uhs.rochester.edu


Health Promotion Office
273-5775
agleichman@
uhs.rochester.edu


UHS Patient Advocate
273-5770
ldudman@
uhs.rochester.edu

Please send questions about the technical structure/operation to the UHS Web Master
Last modified: Thursday, 03-Jul-2014 11:41:23 EDT

University Health Service (UHS)

Services for Full-Time Students

The University Health Service (UHS) provides a full range of confidential, high quality primary care services for full-time students.

UHS services include:

The UHS clinical staff includes registered nurses, nurse practitioners, and physicians, all of whom have a special interest in the care and treatment of students and other members of a college community. Visits to UHS are scheduled by calling 585-275-2662. All visits to UHS are confidential. UHS Information Sheet

Paying for Services:

All full-time students pay the mandatory health fee, which covers office visits at the University Health Service and the University Counseling Center. In addition, full-time students must have health insurance. Students can enroll in the University-sponsored insurance plan offered by UHS, or they can remain on their own (or their parent's or spouse's) insurance. Coverage is from August 1 through July 31, as long as the student remains a full-time student. For more information, see Student Health Plan.

Primary Care

The mandatory health fee covers unlimited primary care visits with physicians, nurse practitioners, and registered nurses at the University Health Service. All full-time students have a primary care provider (PCP) at UHS. Students are encouraged to schedule appointments with their PCP whenever possible. Visits are scheduled by calling 585-275-2662.

Access to Care 24 Hours a Day

Whenever UHS is closed, a UHS physician is available by phone (585-275-2662) for urgent concerns that cannot wait until the offices re-open. A mental health professional is on-call and available by phone (585-275-3113) 24 hours a day throughout the year.

Allergy Injections & Immunizations

Students can arrange to receive their allergy injections at any UHS office. Immunizations for travel and other vaccines (i.e., flu shot, HPV vaccine, Hepatitis B vaccine) are also given at UHS. There is no charge for the administration of the vaccine; however, there is a charge for the serum or vaccine. For more information about travel immunizations, see Travel Care below.

Counseling

The mandatory health fee covers time-limited individual and couples therapy and yearlong group therapy at the University Counseling Center.

Health Education

The UHS Health Promotion Office provides programs and information to help students make informed decisions about their personal health. Check Health Promotion on this web site or call 273-5775 for information. Check Health Topics for information about a wide variety of topics.

Health Information

UHS patients can call 585-275-1160 to speak with a registered nurse about a health concern. Patients can use Contact Us on this web site to ask a question. Health Topics on this web site provides fact sheets and links to health-related web sites.

Medications

Several non-prescription and prescription medications prescribed by UHS providers are available for purchase at UHS offices, often at a lower cost than at a local pharmacy. The University-sponsored insurance plan includes coverage for prescription medications. For specifics, see the plan benefits on the University of Rochester Aetna Student Health web site. Students may want to take advantage of the prescription drug discount card plan offered by Monroe County at no cost. The prescription discount plan is under "On-Line Forms." The discount card cannot be used for purchasing medications at UHS.

Patient Advocate

The UHS Patient Advocate represents the interests and concerns of patients. She works on the behalf of patients to review and resolve questions or grievances with the services or care they receive at UHS. The Patient Advocate can be contacted by e-mail (ldudman@uhs.rochester.edu), phone (585-273-5770), in person (Room 227 in the UHS Building), or by leaving a comment in a UHS comment box.

Physical Therapy*

UHS offers physical therapy services at the Eastman School of Music and on the River Campus.

Referrals to Specialists*

Students needing to see a specialist for a consultation will be referred to a specialist in the area by their UHS health care provider. The University-sponsored health insurance covers the cost of visits to specialists (with a $10 copay) up to $500 per specialty per year. A referral is required.

Travel Care & Immunizations

Students planning to travel outside the United States can see their UHS primary care provider to review health risks, update immunizations, and plan for health care while abroad. An office visit should be scheduled at least 30 days in advance of travel to assure vaccine effectiveness and time to purchase any necessary supplies. Before coming for your visit, check the Travelers' Health page on the CDC website for information about immunizations required for the country to which you are traveling.


*The mandatory health fee covers the cost of visits with a UHS health care provider. It does not cover the cost of laboratory tests, x-rays, medications, physical therapy, and visits with specialists. Health insurance may cover some of these fees.


For more information, contact Linda Dudman in the UHS Health Promotion Office at (585) 273-5770 or ldudman@uhs.rochester.edu.