University of Rochester

Please send questions about the technical structure/operation to the UHS Web Master
Last modified: Tuesday, 20-Dec-2016 10:42:19 EST

University Health Service (UHS)

News from UHS (Updated December 8, 2016)


UHS Winter Break Hours
During the winter break, the University Health Service offices on the River Campus and in the Medical Center will be open weekdays from Wednesday, December 28 through Friday, January 13. Both offices will be closed for the holidays on December 26, 27, and January 2. The UHS office at the Eastman School of Music will close for winter break on Friday, December 16 and will re-open on Monday, January 16 at 9:30 a.m. Weekend and evening hours will resume at the River Campus Office on Sunday, January 15. A UHS staff member is on call and available by phone for urgent concerns when the offices are closed. In an emergency, call Public Safety at 585-275-3333 for assistance. See attached schedule for hours at each UHS office.

Online Insurance Process site is now open
The Online Insurance Process is now open for the Winter Enrollment Period. Access to the Online Insurance Process is limited to students who are beginning full-time studies in January or who are returning to full-time status in January (i.e., return from study abroad). The link to the Online Insurance Process is in the pink Quick Links box on the UHS home page. If you have questions, please write to the UHS Insurance Advisors at

Student Health 101, an Online Health and Wellness Magazine for Students
Student Health 101 is a free monthly e-magazine covering a variety of college health topics including stress, sleep, nutrition, alcohol, sexual health, colds, and more. Student Health 101 is brought to you by the UHS Health Promotion Office. Each month, you will find new health topics of interest. Click here to view this month's issue of Student Health 101! In addition to the online magazine, the Stall Street Journal will be posted in bathroom stalls throughout campus.

Health Insurance for Graduating Students
Graduating students on their parent's insurance plan can usually continue until age 26. Graduates who are enrolled on the University-sponsored student health insurance plan automatically continue that coverage through July 31 (December 31 if graduating in December). Ending student coverage as a result of graduation is a "qualifying life event" that allows enrollment in another plan effective August 1. It is generally best to find a plan that has a network of providers where you will be living or one that offers nation-wide coverage. Go to for further information.

Requesting Your Immunization Record
If you need documentation of your immunizations for graduate school, a job, or another reason, UHS can help you by providing you with a list of immunizations that are documented in the UHS database. To request your immunization record, e-mail Put "Immunization Record Request" in the subject line. Include your name, birth date, your years at the University, your student ID (if you know it), and your mailing address or fax number. Requests are usually processed in 3-5 business days.

Questions about Health Insurance
If you have questions about health insurance for full-time students and their spouses and dependents, write to the UHS Insurance Advisors at for assistance. Please include your student ID in your message. For information about health insurance, check "Health Insurance for Full-time Students" on the UHS web site.

Questions about Aetna Student Health – Numbers to Call
If you are enrolled in the Aetna Student Health Plan and have questions about your benefits, the services not covered, your ID card, the pharmacy benefit, enrolling or waiving, or other concerns, we can help you decide which number to call. Check the list of phone numbers for help. Check the Aetna Student Health web site for more information about the insurance plan.

Helpful Sites/Links

For more information, contact Linda Dudman in the UHS Health Promotion Office at (585) 273-5770 or