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Auxiliary Operations

Customer Service/ID Office

Services

  • ID cards
  • Dining plan enrollment
  • Dining plan modification
  • URos account deposits
  • OneCard inquiries
  • Laundry and vending transfers

University ID cards

The Customer Service Center/ID Office provides University ID cards to staff, students, and those with a recognized University affiliation. All University ID cards, apart from staff and student cards, are issued only upon receipt of approval from an authorized University official.

Anyone requesting an ID card must have written approval and provide a valid form of photo ID (e.g. state driver’s license or passport ). All University ID cards are property of the University and must be returned upon termination of University affiliation.

Occasional card loss or damage is inevitable. If you lose your ID card, call the ID Office at (585) 275-3975 immediately to have it deactivated. You are also encouraged to contact University Public Safety at (585) 275-3333 to report the incident and request to have your account suspended. There is a $25.00 charge to replace lost cards.

 

ID CARD FAQs

Contact/Location

Phone Number

(585) 275-3975

Location

The ID office is located in the Customer Service Center on the 1st floor of Susan B. Anthony Halls.
Mailing Address: ID Office, Room 114A, Box Number – RC 270319, Rochester, NY 14627

Office Hours

Monday – Friday, 10:00 am – 4:00 pm