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Digital strategy, experience, and solutions

Ensuring our digital campus is accessible, innovative, and aligned with the University of Rochester’s mission and values.

Advancing Rochester’s online presence

The University’s websites and digital tools are mission-critical to our educational, research, and community objectives. Ensuring these platforms serve people from all backgrounds—on any device and from anywhere—requires meticulous planning, specialized expertise, and an unwavering commitment to excellence.

Upholding the University of Rochester’s mission and values, our team of digital professionals strategically develops, maintains, and optimizes an array of web properties. We collaborate with partners across the University to create user-centric digital experiences that resonate with diverse audiences, embody Rochester’s brand, and deliver tangible results.

Areas of expertise

UX design and development

We craft, code, and enhance digital experiences that set the University apart. This includes the Rochester.edu homepage and stewarding our central WordPress theme, Rochester Core, ensuring intuitive user interfaces, consistent branding, and optimized performance across all platforms.

Content strategy

Whether it’s a prospective student, a dedicated researcher, or a visiting scholar, we keep every audience in mind. Our team refines website content to be clear, compelling, and easy to navigate, ensuring users can quickly find the information they need.

Search engine optimization (SEO)

Through rigorous keyword research and audience insights, we position key pages to rise to the top of organic search results. By continuously refining metadata, page structures, and overall site architecture, we maximize the visibility and impact of our web content.

Analytics and performance

Data is at the heart of our decision-making. We implement advanced analytics tools to measure user engagement and track key performance indicators, allowing us to refine strategies and deliver digital experiences that consistently meet—and exceed—University goals.

Digital accessibility

We believe everyone should be able to access and benefit from Rochester’s online resources. Our accessibility practices include designing and developing with inclusivity in mind, proactively identifying barriers, and adhering to industry standards. Visit our Digital Accessibility website to learn more.

Web governance

By providing training and support to web editors University-wide, we help maintain coherence and quality across all Rochester websites. Serving on the Web Governance Council, we also ensure sustainable management and strategic oversight of the University’s online presence.

What we support

Our team leads the day-to-day management and continuous improvement of the University’s digital campus. From high-profile web pages to essential administrative sites, we ensure all digital touchpoints meet the needs of our community while reflecting the University of Rochester’s standards of excellence. This includes:

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Flagship top-level pages

We oversee the University’s homepage and other top-level portals, ensuring their content is current, user-centric, and accurately represents Rochester’s mission.

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Signature events and traditions

Our team supports the digital presence of annual events that bring our community together and celebrate the University’s heritage, like Commencement Weekend.

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WordPress theme and components library

We maintain Rochester’s unified web framework: Rochester Core, providing design and development tools that streamline site creation, uphold accessibility standards, and ensure a cohesive brand identity.

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Critical digital tools

By managing platforms such as Siteimprove, Google Analytics, Google Tag Manager, Sauce Labs, and many others, we empower teams across the University to track performance, stay organized, and continuously refine their online presence.

Ready to collaborate?

Whether you’re planning a new website, need help improving an existing one, or simply want guidance on digital best practices, our team is here to help. Fill out our contact form to share your project details, and we’ll be in touch soon.

Contact our team