With so many faculty, staff, and students working remotely, the University has enabled new VPN (virtual private network) services for both Medical Center and non-Medical Center users to help with congestion. VPN is used to access restricted University resources from off-campus locations through a secured internet connection. Anyone who needs general access into the University can now take advantage of these new systems for VPN access.
- Non-Medical Center users, please use vpnconnect.rochester.edu, unless you have requested a reserved IP address for specific firewall access and services. If you have any issues with the new service, contact the University IT Help Desk at (585) 275-2000.
- For Medical Center users, contact the ISD Help Desk at (585) 275-3200 for assistance with setting up or accessing VPN.