An Emotional Support/Resources Hotline is available to help faculty, staff, and their families navigate these challenging times. All University faculty and staff, affiliated hospital staff, and all family members can access this free, anonymous, and confidential service by calling (585) 276-3100. The line is open from 7:30 a.m. to 5:00 p.m. Monday through Friday and is staffed by volunteer clinicians from URMC. Volunteers can provide guidance and support on a wide range of personal and professional concerns, including:
- Anxiety and stress management
- Housing
- Finances
- Food needs
- Child care
They can also connect you and your family with a variety of helpful resources. You will not be asked to give your name unless you wish to do so, and no information about your call will be shared with anyone. Please note that this is not a mental health crisis line; if you need mental health crisis support, please call (585) 275-8686.