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Updated guidelines for Dr. Chat Bot

Dr. Chat Bot is an online tool to screen for COVID-19 symptoms or to report symptoms.

Note: Beginning January 29, 2022, students should use Dr. Chat Bot to report COVID-19 symptoms to UHS; daily completion of Dr. Chat Bot is no longer required for students who are not on or planning to enter the Medical Center campus. Anyone who enters the Medical Center campus still needs to complete Dr. Chat Bot, even absent any symptoms.

For students

Using Dr. Chat Bot to connect with UHS when you are experiencing any of the COVID-19 symptoms is the most effective way to alert them that you may need to be tested. The day that a student reports symptoms through Dr. Chat Bot is considered to be the start day of the isolation requirement.

For faculty and staff

Dr. Chat Bot remains a daily requirement prior to being on any University campus or property.

To access the Dr. Chat Bot screening tool:

Non–Medical Center faculty, staff, and all students should use this link.

  • Faculty and staff should enter the credentials used for logging into their work computer or email
  • Students should enter the credentials they use for University wireless (UR Connected)

Medical Center employees have been using a separate link to access Dr. Chat Bot and should continue with that process.

Anyone who is unsure of their login credentials can visit the IT My Identity Service; login with a NetID. If you have forgotten your password, click Change Forgotten Password for UR Active Directory Account. If you need additional help, call University IT at (585) 275-2000.

If employees do not have internet access available to complete the screening before arriving on campus, they should prearrange with their manager to complete it immediately upon arriving to work. Absent these arrangements, employees cannot complete Dr. Chat Bot once on campus.

The UR Mobile app also contains the Dr. Chat Bot tool. First-time users should open the UR Mobile app, wait a few seconds for a black banner “New settings available” to pop up from the bottom of the screen, and then tap to update.

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