Retiree Support

Visit the Retiree page for an overview of the University of Rochester’s retiree benefits.

Reach out for support

You can reach the University of Rochester Retiree Benefits team at:

Email: retireebenefits@ur.rochester.edu
Phone: (585) 275-2084

If you need to contact a retiree-related vendor directly, you can find those contact details below.

Via Benefits

For retirees over age 65, licensed benefit advisors from Via Benefits are able to evaluate and recommend personalized enrollment options, help with claims resolution and additional ongoing support.

Website: my.viabenefits.com/UniversityofRochester
Phone: (833) 945-1110

Excellus BlueCross BlueShield

For retirees under age 65, your non-medicare health and dental contact will be Excellus BlueCross BlueShield.

Website: excellusbcbs.com/ur
Phone: (800) 659-2808
Email: EROC.SelectDedicated@excellus.com

Visit the Retiree Benefits page for more information