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URcompass is a secure online platform where international students, scholars, employees, and hosting departmental administrators can submit required information and documents to the ISO.

Using URcompass: Tips and troubleshooting

  • Make sure to use the secure URL prefix “https://” to avoid navigation errors. The full URL is: https://urcompass.ur.rochester.edu/.
  • You can use any internet browser on your computer or mobile device, but Google Chrome is recommended.
  • You can upload standard image files (PDF, JPG, PNG, etc.) up to 30 MB in size.
  • URcompass is combined with other campus data systems, such as UR Student and HRMS.
  • If you have any accessibility challenges, please contact ISO.
  • All students who remain under our immigration sponsorship while on OPT and STEM OPT are able to and need to continue to use URcompass, with Entra ID login. Please be sure you are using DUO authentication, and contact University IT for help with your Entra ID/VPN if needed. If you are not able to change your password for Entra ID with the instructions provided, call the IT Help Desk (+1-585-275-2000, Option 2) to request a password reset. During the call, identify yourself as a graduated international student with ISO on OPT and be prepared to verify your Identity using your phone. If University IT is not able to help you during the call, please ask for a ticket number.