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Contact University Marketing and Communications

To reach us complete and submit the form

This intake form is intended for use by members of the University community who wish to initiate a request with University Marketing and Communications.

Please include your name, email address, and details about your request or question. We will review your submission and route it to the appropriate team member for follow-up. Standard response time is 1-3 business days.

For urgent requests or media inquiries, reference this list of contacts.

Before submitting, please review these frequent requests that are not supported by our department:

  • For general inquiries, please call the University Operator at (585) 275-2121.
  • To request a URMC or UR Medicine logo, please contact the Medical Center Marketing team at Marketing@urmc.rochester.edu.
  • URMC or UR Medicine digital letterhead can be downloaded here.
  • URMC or UR Medicine printed stationery is available for purchase through the vendor Dupli.
  • If you are a student in need of digital or printed letterhead, please reach out to your Departmental Administrator for access to your department’s digital letterhead.

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    Contacts for urgent issues

    Please contact the following people for time-sensitive issues after business hours or on weekends.

    Media requests and inquiries

    Social media (to report concerns or other critical issues)

    Web support (to report outages or other critical issues)

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