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Coronavirus Coverage Information

Below is a summary of services and carrier procedures in relation to the COVID-19 outbreak. Please note, this is a general overview of the current state and is expected to continuously evolve. The graph will be updated as needed.

Service Type* Excellus/Aetna
Diagnostic testing Covered at no cost share to the member who meet’s CDC COVID-19 testing guidelines

Per Families First Coronavirus Response Act
Site of Care for Testing / Related Testing Services Covered at no cost share to the member for urgent care, PCP, and emergency room visits that result in testing for COVID-19

Per Families First Coronavirus Response Act
Telehealth Coverage All visits that result in testing for COVID-19 will be covered at no cost

Per Families First Coronavirus Response Act

Updated as of March 30,2020

If you have any additional questions regarding coverage of COVID-19, please reach out to your TPA: Excellus at 1-800-659-2808 or Aetna at 1-877-864-4583.

*Eligibility for COVID-19 covered services includes regular full-time and part-time faculty, staff, retirees and family members enrolled in a University Health Care Plan.


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