Frequently asked questions (FAQs)
Get more in-depth information about how Short-Term Disability works, including how you’ll get paid.
See FAQs
Short-Term Disability
Short-Term Disability (STD) pays all or part of a basic salary for an eligible individual who is absent from work due to illness or disability that is not related to the job, and which prevents the individual from performing University duties.
Short-Term Disability benefits begin with the eighth consecutive day of a sick absence.
Explore the policy
You can find the full details in the official University Short-Term Disability policy on the University’s policies website.
How to apply for Short-Term Disability
For a sick/disability absence involving more than seven calendar days, employees must call Hartford, our STD insurance carrier, at (866) 548-3101. Hartford will provide employees with any paperwork required and confirm the next steps. Employees must also keep their supervisor advised of their anticipated return to work date.
View the Quick Guide to Requesting STD
Report a return from Short-Term Disability
The department reporting a return to work for one of their employees/members of your department will need to complete this online form.
Changes to Leave Plan Designation Terminology
The University’s leave and disability plans have historically been linked to an employee’s pay grade. To align with our new job structure launched on January 31, 2024, the University’s paid leave policies have been updated with new terminology used to designate leave plans. The plans remain the same and there is no impact to staff.
Helpful resources
In addition to the information you’ll find in the official policy, these documents and guides might be helpful to you.
- Frequently asked questions (FAQs)
- Plan-at-a-glance
- Plan-at-a-glance for student employment
- Plan-at-a-glance for graduate students
- Maternity leave guide website
- Maternity quick reference PDF
- Statement of rights under disability
- Exclusions under NYS disability
- User’s guide to time and labor – STD section
Hartford notice examples
The following PDFs are examples of email notifications that come from Hartford based on the status of an individual’s Short-Term Disability. These should help supervisors/timekeepers understand the notice types and provide clarity when coding time in HRMS.