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Learning During Times of Disruption

In the event of an emergency, the ability to teach courses on campus may be impacted.

This guide helps you become acquainted with tools used to provide alternatives to face-to-face instruction for use during situations when the campus may be closed and teaching must take place online.


The IT Center Help Desk is open by phone and ready to help you use the tools referred to in this website. You can find our hours of operation here.  For immediate assistance call us at 585.275.2000 , Option 1.  Assistance is also available through our ticketing system or by sending email to

For questions and other Blackboard support,

Use the following resources to be aware of current information about possible disruptions.

Support for students is available at