Counseling Center
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The last weeks of this Spring semester are here – with everyone completing projects and papers, preparing for exams and Finals, making summer plans for work and new experiences. We celebrate the graduating seniors whose U of R experience had to flex around the Covid pandemic and who have been determined to accomplish their goals. We appreciate the work and contributions of graduate students reaching the end of their programs.
Thank you for your resilience, persistence, and care for yourselves and others that has also been part of the journey. This has been another year when campus conflict and painful events reflect national and global conflicts, targeting people of color and members of faith communities. AND we see you standing against racist actions, violence in the Middle East and elsewhere, transphobic laws, and threats to body autonomy and healthcare self-determination.
You already know that health and mental health can be affected by stress. We can push hard, use reserves of strength, lose sleep – if we replenish our stores of energy as soon as possible even in small ways! Rest breaks of 10 minutes, moving around the library, hydrating, quick calls or texts to supportive friends, and remembering to eat and sleep will increase your endurance and effectiveness.
The UCC, among other resources on campus, is available and glad to be of help in consultation sessions. For late night (24/7) support, remember that all U of R students can use TELUS (described below) at any time for calls, texts and even out-of-Rochester summer counseling.
Respect and affirmation for all people are central to the mission and hearts of the University Counseling Center. We welcome you to explore the range of support services we can provide to students and to the campus community.
Crisis hotline
If you are in crisis and would like to speak to someone immediately, please call us at (585) 275-3113. A Counseling Center professional is on-call 24/7.
You can also call the national suicide and crisis lifeline at 988.
If you are outside of the US, the Suicide Stop website contains mental health emergency resources worldwide.
Our commitment to diversity, equity, and inclusion
University Health Service strives to create a safe environment where all are welcome. We strive to build equity in meeting all of our patient’s physical and emotional needs in a culturally responsive way as you negotiate academics, work-life, and concerns for your families.
Schedule an appointment
UCC’s current hours of operation for summer 2023 are Monday – Friday 8:30 a.m. – 5:00 p.m. To reach the UCC Professional On-Call after hours for emergencies call 585-275-3113.
To schedule your first appointment, call us at (585) 275-3113 or log into UHSConnect.
The Counseling Center is available for full-time students who pay the mandatory health fee using HIPAA compliant Zoom. Just call (585) 275-3113 for an initial assessment. Based on that initial assessment, a treatment plan will be developed by the clinician that addresses your unique needs and concerns.
Crisis Services
If you are a University of Rochester student or are concerned about a student experiencing a mental health crisis, please call the University Counseling Center Professional On-Call at (585) 275-3113.
If you have someone you are concerned about, remember that the Counseling Center is available for consults 24/7. Just call us (585) 275-3113. For non-urgent situations where you are concerned, make use of the CARE Network to help someone get connected to all the support and University of Rochester services they need!
You can also download the TELUS Health app on any phone to access phone and text crisis support https://myssp.app/ca/home from anywhere in the world.
If you are outside of the US, the Suicide Stop website contains mental health emergency resources worldwide.
Link to full crisis services: https://www.rochester.edu/uhs/ucc/crisis-services/
ThrivingCampus: Finding an off campus therapist
The Counseling Center has partnered with ThrivingCampus to make it easier for students to learn more about community mental health providers and access treatment off-campus and in many other states. ThrivingCampus is an online directory that allows University of Rochester students to access a list of off-campus, licensed mental health clinicians. Go to rochester.thrivingcampus.com or make an appointment for an Initial Assessment with one of our therapists for assistance. The website also includes resources to assist students through the process of securing off-campus outpatient care.
If you are a provider and wish to participate in the University of Rochester Thriving Campus site, please use this link: Thriving Campus – for providers to create a new free account or to update your existing account.
Free Transportation to Off Campus Mental Health Care
Thanks an anonymous donor, UCC is able to provide Lyft passes for students to access off campus mental health care. Students simply need to call UCC (585-275-3113), ask for the Transportation Request form to be added to their UHSConnect account, complete the form, and submit it at least three days before their appointment. Two codes, each good for a round trip to an appointment, will be provided through their UHSConnect account. Students can request additional passes as needed.
Release of information
If you are asked to fill out a Release of Information, please download and fill out one of the below files.
When complete, you can either:
- Fax or mail to the number/address on the top of the form
- Follow the instructions and upload your release forms to UHSConnect
Accommodation requests
University Health Service does not provide disability accommodation evaluations and recommendations.
The UCC maintains this list of off-campus providers who do provide disability accommodation evaluations. Please go to the Office of Disability Resources for more information on academic, housing, and dining accommodations.