Services
Explore Counseling Center Services
Short-Term Individual Psychotherapy
Individual therapy appointments last 45-50 minutes. Therapy is available for a variety of problems such as anxiety, depression, relationship difficulties, family problems, grief, academic related problems, and general discomfort about what is happening in one’s life.
We realize that not every therapist is a good match for every client. If you have concerns, we encourage you to try to discuss is with your therapist first. You also have the option to request a change to another therapist.
Formal feedback or concerns about your therapy experience can be shared with the UCC director or through the UHS Patient Advocacy process.
Group Therapy
Each semester, the University Counseling Center (UCC) offers a variety of group therapy experiences. In group therapy, you can count on the expertise of the therapists who facilitate the group, and you can also get to know other students who are experiencing similar issues as you. Group therapy, like individual therapy, is intended to help people who would like to gain support, increase self-awareness, and learn new ways to cope with personal or interpersonal challenges.
Frequently Asked Questions about UCC Group Therapy
**If interested in the group, clients will need to have an initial assessment before meeting with the group leaders for a group interview**
TELUS Health
As of August 1st, 2023, MySSP is now TELUS Health.
In recognition of our students’ growing and diverse needs, the University Counseling Center has partnered with LifeWorks to offer the TELUS Health program to all enrolled undergraduate and graduate students.
TELUS Health is a global counseling service that University of Rochester students can utilize no matter where they are, in and outside the United States. TELUS Health is a great option for students who aren’t in Rochester or who are looking for support in a language other than English. TELUS Health services are confidential and free to UR students, regardless of their health insurance provider. Students can call or text with a licensed counselor directly from their cell phone from any location.
TELUS Health services include:
- Immediate, 24/7 support is available by phone or text in English, Spanish, French, Mandarin, and Cantonese (Simplified Chinese chat)
- Ongoing short-term solution-focused therapy from a licensed professional counselor by appointment, available through phone or secure video portal and in many additional languages
- Access to a variety of well-being resources, such as informational articles, podcasts, assessments, videos, and virtual fitness sessions tailored to your specific needs
Start using the TELUS Health app!
- Students can download the TELUS Health app from App Store or Google Play, visit the TELUS Health website, or call 866.743.7732. (Outside U.S. or Canada, call 001.416.380.6578.)
- Enter “University of Rochester” in the school search.
- Enter your personal details & confirm Terms of Use.
If you are looking for scheduled therapy sessions after downloading the app, just initiate a call or chat and request scheduled therapy sessions.
Watch a video to see the app in action
If you have any questions or need additional information, please contact the University Counseling Center at (585) 275-3113.
Drop-In Groups
The UCC offers themed drop-in groups throughout the academic year and during breaks. Drop–in groups are a way to learn skills and connect with peers. These groups differ from our regular group offering as they are not therapy groups and you do not need to have an initial assessment before attending. Our drop-in groups are open to students.
UCC will continue to provide support spaces in the wake of the ongoing violence and the ripple effects felt around the world.
Couples Psychotherapy
Couples therapy appointments last 45-50 minutes. Therapy is available for a variety of problems such as anxiety, depression, relationship difficulties, family problems, grief, academic related problems, and general discomfort about what is happening in one’s life.
Light Therapy
Winter blues? Not Getting Enough Light In Your Life?
Light is an important part of your environment and can have a major impact on your overall well being! Studies show that bright light in the morning is an effective treatment for seasonal depression. Light boxes are available to students from all schools and can be borrowed from WCSA. Click here to borrow one.