Using the DR Student Portal

Log in

For students currently registered with the Office of Disability Resources, log in to the DR Student Portal to request faculty notification letters and to schedule exams.

How to Use the DR Student Portal

Please note that emails from the Portal will come from Accessible Information Management, noreply@shasta.accessiblelearning.com. Please add this email to your address book or create an email filter to avoid missing important messages from us.

Request an Appointment with Your Access Coordinator



You can request an appointment with your access coordinator through the DR Student Portal.

  1. Log in to the portal.

  2. On the left-hand menu, under Home, select Request for Appointment.
    DR Student Portal Menu 

  3. Complete the Appointment Request form that follows. Provide as many available time slots as
    you can to give us the best chance of connecting you with an access coordinator as soon as
    possible.

    When you’ve completed the form, make sure to hit the Submit Request for Appointment
    button at the bottom of the page. You should see a green check mark indicating your request
    has been successfully submitted. Our staff will be in touch to confirm your appointment time.
Request Accommodations Each Semester



In order to receive accommodations and send notification of accommodations letters each semester, you'll need to log into your Disability Resources Student Portal with your net ID and password. 

Your Overview page displays important messages that need your attention; for example, when it’s time to set up your semester’s accommodation requests for your notification of accommodations letter. Make sure to read through the Important Notes as well.

Screenshot of DR Student Portal Overview Page 

To request your accommodations, scroll down the page to the Select Accommodations for Your Class heading. 

  1. Select Your Classes. Tick the checkboxes for classes in which you are requesting accommodations.

  2. Click Continue to Customize Your Accommodations, which will take you to the final step.

    Screenshot of DR Student Portal Request Accommodations screen

  3. Customize the accommodations you anticipate using in each class.

    If you’re eligible for Alternative Testing accommodations, please note that you won’t be able to individually select each type (for example, extended time or computer use). If you select the Alternative Testing accommodations, all eligibilities in this category will be sent to your instructor.

    Approved accommodations are pre-selected for your convenience. You can de-select an accommodation if you don't want it included in the notification of accommodations letter. For example, there may be classes, recitations, or labs in which you don't need alternative testing.

    When you are finished customizing your accommodations in each class, click the button titled Submit Your Accommodation Requests.

    Screenshot of DR Student Portal Request Accommodations screen
  4. You should see a message reading Your Request Was Submitted Successfully.

    Once you’ve completed this step, your notification of accommodations letter will be emailed at the start of the term to the faculty members you indicated. If you’d like them sent sooner, contact your access coordinator. If the term has already started, they’ll be sent immediately.

    You'll receive a copy of each letter sent via email to your instructors. You can preview a PDF of each letter.

    If you run into any difficulty with this procedure, contact your access coordinator.
Modify or Cancel Accommodation Requests



Through the DR Student Portal, you have the ability to modify or cancel accommodations for individual classes when necessary.

  1. Once you log in, select List Accommodations on the left side of your Dashboard.

    Screenshot of DR Student Portal menu

  2. Beneath List Accommodations for the current semester, your accommodations will be listed by class. To modify an accommodation request, simply scroll down to the class you wish to modify and click the blue link titled Modify Request to the right of the course name and CRN.

    Screenshot of DR Student Portal Modify Accommodations request screen

    You may modify or cancel your accommodation request using the checkboxes provided.

    Uncheck the box(es) next to accommodations you wish to modify. You can also check the box(es) of accommodations you would like to add.

    Important: Accommodations are not retroactive and will only begin from the time your request is approved.

    Screenshot of DR Student Portal Modify Accommodations request screen

  3. When you have completed your selections, click Update Request. Your screen should read Your Request Was Submitted Successfully.

    If you would like to cancel all accommodations in a particular class, click Cancel Request. You will be prompted to select the reason why you're choosing to cancel services.

    Once you have made the appropriate selection, click Cancel Accommodation Request.

    Please check back in one business day to see if your requests have been approved.
Request Additional Accommodations/Upload Documentation

Through the DR Student Portal, you have the ability to request accommodations and upload documentation – this feature can be used for making housing/dining and academic accommodation requests, as well as to fulfill the yearly update requirement.

Note: If you are making a housing request, you may also be required to complete a Residential Life Application and participate in the housing lottery.

  1. Select Request Accommodations/Upload Documentation on the left side of your Dashboard.

    Screenshot of DR Student Portal menu

  2. Select Submit Request Accommodations/Upload Documentation on the page that follows.

  3. Complete the questionnaire, then click the Submit Application button.

    You only need to respond to the questions that are applicable to what you’re requesting.

  4. Your screen should then read Application Submitted.

    During the next step, you’ll have the opportunity to submit your documentation directly into the portal. If you’re ready to do so, enter a File Title, use Choose File to select the file from your computer, and click Upload Documentation.

    Screenshot of DR Student Portal Additional Documentation confirmation page

    You should see a confirmation screen, and your file will be listed at the bottom of the page. An access coordinator will review your submission and follow up with you.

    Screenshot of DR Student Portal Documentation Upload Confirmation screen

Schedule an Exam

 

In addition to the steps below, we've also prepared a Testing Checklist to guide you through a smooth exam accommodation process this semester.

  1. Log in to the DR Student Portal. On the left hand side, under “My Accommodations,” click on Alternative Testing.
    A screenshot of the Alternative Testing menu item

  2. Choose a class from the Select Class drop-down menu.
    A screenshot of the Select Class menu
  3. Select Schedule an Exam. Enter the information requested under Exam Detail, and select Add Exam Request
    A screenshot of the exam date entry field
    • Choose the exact Exam Date(s) to use your accommodations
      • Professors enter the exam dates based on the syllabi in the Testing Agreement and students send in exam requests based on those dates.
      • First, select the exam date:
        A screenshot of the exam date menu item
      • Then enter the location, time and accommodations needed.
        For example, this is a completed exam detail section:
        A screenshot of a completed exam detail section
      • If you need a different day/time for the exam, we will need written/emailed permission from your professor to move the exam day/time. Review the Tips & Tricks – Common Error Three for more information.

  4. Successfully submitted requests will prompt the screen to refresh and a green checkmark at the top of the screen will appear:
    A screenshot of a successfully completed exam request
    A confirmation email will automatically be sent to your Rochester.edu email.

Reminder emails with locations and exam specifics are sent 2 days prior to the exam start time.

You can review the Testing Policies on our website for more information about scheduling an exam. 

Change an Exam Request



  1. Log in to the DR Student Portal. Click on Alternative Testing.

    Screenshot of DR Student Portal menu

  2. Locate the exam request you wish to modify under the heading Upcoming Exam Requests for the Current Term.

    Please note that if your instructor has not provided us with his/her exam instructions, you will not be able to modify the request. Instead, you’ll see a note that says, “Instructor has not submitted Disability Resources Alternate Testing Agreement.” If this happens, please email your exam change request to disability@rochester.edu.

    Otherwise, select the blue Modify Request link.

    Screenshot of DR Student Portal Modify Exam Request option

  3. Under the heading Exam Detail: Additional Note / Reason to Modify, enter your desired changes and include a reason for the changes. Make sure to select Update Exam Request when you’re finished.

    Screenshot of Exam Detail form

    You’ll know that you’ve successfully submitted the update if you see the green check mark at the top of your screen.

    Screenshot of DR Student Portal exam change request confirmation

    IMPORTANT: RESCHEDULING AN EXAM POLICY

    Rescheduling an exam with the Office of Disability Resources:

    Students with accommodations may reschedule an exam with their professor's permission. Students must forward their professor's written / emailed approval of the alternate date to the Testing Coordinator (disability@rochester.edu). If there is space and proctor coverage available, the alternate exam date will be approved. Otherwise, the student must make exam arrangements directly with their professor.

    The Office of Disability Resources will aid in rescheduling a student's exam two times. If a student misses the exam a total of three times (original date plus the two rescheduled dates), the student must work with their professor for them to administer the exam.

    We will need 1-2 business days to process your request. If your request is time-sensitive, please call our office at (585) 276-5075.
Cancel an Exam Request

  1. Log in to the DR Student Portal. Click on Alternative Testing.

    Screenshot of DR Student Portal menu

  2. Locate the test you wish to edit under the heading Upcoming Exam Requests for the Current Term.

    Select the green Cancel Request link to the right of the appropriate test name.

    In some cases, you may not see the Cancel Request button – this is because your instructor has not yet reviewed the exam request. If this happens, please email your cancellation request to disability@rochester.edu.

    Screenshot of DR Student Portal Cancel Exam Request link

  3. Review the information listed under the heading Exam to be Cancelled to ensure that this is, in fact, the test you wish to cancel.

    Once you have made sure this is the correct test, select Confirm Cancellation.

    Screenshot of DR Student Portal Confirm Exam Cancellation button