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Emergency Information
 

To report an emergency:

  • Pick up a Blue Light Emergency Phone; or
  • Dial 13 from any other University phone; or
  • From a cellphone or other non-University phone, dial (585) 275-3333; or
  • Dial #413 from AT&T/Cingular or Verizon cell phones.

Cancellations

  • Call (585) 275-6111 for a recorded message on cancellations and special events.

AlertUR

  • The University’s emergency notification system allows for the mass dissemination of critical information via voice, text, and email to undergraduate students during a major emergency.
  • Students, staff, and faculty across all University schools and divisions can input or edit your contact information in the AlertUR system.
  • Text messages are delivered more quickly than voice messages.
 

Adverse weather conditions

It is the policy of the University of Rochester to remain in operation and to continue regular services and schedules regardless of adverse weather conditions, transportation or utility problems, or general emergency situations. Exceptions to the policy may be made on a case-by-case basis and can include decisions to reduce services and/or staff.

More on winter weather procedures
Snow falling in front of University of Rochester Rush Rhees Library

Be prepared: What should you do?

Active shooter icon, white pistol on blue background
Active shooter
Medical icon, white case with yellow plus on blue background
Medical emergency
Weather icon, white cloud with rain, yellow lightning on blue background
Severe weather
Bomb threat icon, white box with yellow bomb and question marks on blue background
Bomb threat
Fire icon, white and yellow flames on blue background
Fire
Hazardous materials icon, white hazardous symbol on blue background
Hazardous materials
Shelter in place icon, white house with yellow person inside on blue background
Shelter-in-place
Power failure icon, white light bulb with yellow electric arrow on blue background
Power failure
 

Important numbers

Public Safety
Public Safety/Fire/Ambulance Emergency911
(585) 275-3333
Administrative and Patrol Operations Staff(585) 275-3340
General Information (email)PublicSafety@rochester.edu
Special Events(585) 275-3437
Lost/Found Property(585) 275-2552
 
University Health Service
(Recorded message on phone for after-hours care)
River Campus Office(585) 275-2662
Medical Center Office(585) 275-2662
Eastman School Office(585) 274-1230
Health Promotion Office(585) 273-5775
 
University Counseling Center
(Recorded message on phone for after-hours care)(585) 275-3113
 
Employee Assistance Program(585) 475-0432
Environmental Health and Safety(585) 275-3241
Lifeline (Monroe Mobile Crises Team)(585) 275-5151
Sexual Assault Hotline(585) 275-RAPE (275-7273)
Rochester Area Rape Crisis Service(585) 546-2777
Alternatives for Battered Women(585) 232-7353
Department of Psychiatry
(Alcohol and Drug Dependency Program)		(585) 275-3161
 
Office of the Dean of Students
School of Arts & Sciences(585) 275-4085
Hajim School of Engineering(585) 275-4085
Medical School(585) 275-4537
Eastman School of Music(585) 274-1106
Simon School(585) 275-8163
School of Nursing(585) 276-4190
Warner School(585) 275-0880
 
Parking Services
River Campus(585) 275-3983
Medical Center(585) 275-4524
Eastman School of Music(585) 274-1170
Medical Center Parking Garage(585) 273-4226
 
Facilities
Customer Service Center(585) 273-4567
 
University Ombud Office(585) 275-5931
Sexual Harassment for River Campus/Eastman(585) 275-9125
Sexual Harassment for Medical Center(585) 275-4354
Racial Harassment(585) 275-2867
Security Advisory Committee Chair(585) 275-6649