Emergency Services

The CARE Network is not an emergency response system. Please contact Public Safety at (585) 275-3333 if a student is in crisis and in need of immediate support.

Examples of emergency crises include:

  • The student discloses that they are suicidal or may cause harm to themself.
  • The student discloses that they are homicidal or may cause harm to someone else.
  • The student is in pain and needs assistance immediately.
  • The student has experienced a loss of contact with reality.
  • Any situation in which you believe it would be in the student’s best interest to react immediately.

Emergency Contacts

UR Public Safety

Call (585) 275-3333 or x13 or *413 from Verizon or ATT cell phones

UCC 24-hour Consultations

Call (585) 275-3113 or the UCC Crisis Website

Rochester Police Department

Dial 911

Life Line (suicide hotline)

Call 1 (800) 273-8255 or 1 (800) 799-4889 TTY

RESTORE Sexual Assault Services

Call (585) 546-2777

Willow Domestic Violence Center

Call (585) 222-7233

Center for Youth (emergency shelter services, etc.)

Call (585) 271-7670 or (886) 617-5437