The CARE Network

Resources for Faculty

Classroom

Faculty and instructors have a unique opportunity to intervene when a student is in or heading toward distress. Students at UR, by and large, are committed to performing well academically. When a student's academic performance is poor or declines throughout the semester, this may indicate that the student is struggling in other areas. Faculty and instructors are often the first to know when a student needs additional support.

Listed below are some of the areas faculty and instructors should consider when identifying a student of concern:

Consider filing a CARE report if you have concerns about a student's academic performance. While one of the concerns listed above, alone, may not trigger a CARE report, a combination of these concerns may be cause for concern. Any information you submit may initiate the process of identifying a student in distress, or may add to information we already have about a student of concern.

If you are still uncertain about whether you should submit a CARE report, please review this document.

Submit a CARE Report

CARE-related Resources

One-on-one consultations

If you have concerns about a student, are unsure how to engage with a student of concern, or would like to talk through a challenging situation, one-on-one consultations are available with a CARE team member. The meeting can be held over the phone, in your office, in the Office of the Dean of Students—wherever you prefer.

Appointments can be scheduled by calling (585) 275-4085.

Case conferences

In certain circumstances a case conference may be necessary to discuss the best approach for a student in crisis. A CARE team member is available to attend a case conference established by members of your department, or to call a case conference with other campus officials if the situation warrants this approach. If you believe a case conference is necessary, it is important to share information about the student in distress via a CARE report.

Department presentations

A CARE team member is available to provide presentations to your department based on the department's needs and desire for more information. Schedule an appointment with a CARE team member if you or your department would like to learn more about:

Documents

Text for email correspondence and course syllabus

We encourage you to address your concerns with the student in question prior to submitting a CARE report. We are, however, aware this is not always possible. But speaking openly with the student about your concerns and your decision to submit a CARE report lets the student know that you care about the student's success and that resources are available. Talking with the student about submitting a CARE report also:

The following text may assist you in this effort.

Email correspondence

Please feel free to use or edit this wording when replying to a student of concern.

Thank you so much for sharing this with me. It sounds like you are going through a tough time. Do you know about the CARE network? The CARE network is one of the ways that we support students at UR. It allows me to send a note to a few administrators in the College who may be able to help you with this situation. The people who get this information will not spread it widely throughout campus. They will only share limited information if it is necessary to assist you. I use the CARE system when my level of concern for a student indicates that the student may need inclusive, multi-layered support from the campus community. I think you could benefit from this support, so I plan to write to the CARE network. Do you have any questions about this?

Syllabus wording

Student success at the University of Rochester includes more than just academic performance. Please feel comfortable speaking with me about challenges you are experiencing within and outside of the classroom so that I may submit a CARE report on your behalf. A CARE report is submitted when the level of concern for a student necessitates inclusive, multi-layered support from the campus community. The CARE network administrator shares information only with staff who need to know it in order to help you. I CARE about your success and am committed to my role in helping you get connected to appropriate campus resources. 

CARE Logos

Image of all LogosThere are two versions of the CARE logo available for use in correspondence or on other materials—a large 'puzzle piece' version and a horizontal version. Each version has two color options—one for light backgrounds and one for dark background.

Download the CARE Logos