Area Offices and Service Desks

The entrance to the main residential life offices.
Residential Life main office

The main office for the Office for Residential Life and Housing Services is located in 020 Gates Wing, Susan B. Anthony Hall. The entrance is on the left hand side of the building, close to Genesee Hall. This office is home to housing operations, the director level staff, graduate housing, and off-campus housing.

The main office can assist students with:

  • Assignments
  • Room changes
  • Billing
  • Card access
  • Any occupancy needs

The area offices serve more as the day-to-day operations of the hall and can assist you with:

  • Key needs
  • Facilities
  • Staffing
  • Personal concerns
  • Anything that has to do with living in your area

This is also where the area director, and, in some offices, the associate directors work.

Information for area offices:


First-Year Hill Area Office

An exterior view of SBA Hall.
Susan B. Anthony Hall

Servicing: Gannet, Hollister, Morgan, and Gates Wings of Susan B. Anthony Hall and Genesee Hall

Contact information:
(585) 275-8764
sba@reslife.rochester.edu

Staff: Area coordinator of the First-Year Hill, associate director for leadership programs

The First-Year Hill Area Office is located in Susan B. Anthony Hall. Once you enter, turn right and go down the hallway leading to Morgan Wing to find this office in 104 Morgan Wing.

The first-year checkout window.
First-Year Hill area office

If you are looking to check out after hours, the service desk in Susan B. Anthony Hall just to the right after you enter has a drop box in which you can fill out a check out envelope and securely deposit your key. This area is accessible 24 hours a day by residents.


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Quad Area Office

An exterior view of the entrance to the Quad area office between Hoeing and Gilbert Halls.
Faculty Road entrance to the Quad area office

Servicing: Gilbert, Hoeing, Tiernan, and the Fraternity Quad

Contact information:
(585) 275-5685
freshmanquad@reslife.rochester.edu
fraternityquad@reslife.rochester.edu

Staff: Area coordinator of the First-Year Quad, area coordinator of the Fraternity Quad and leadership programs, associate director for residential life (overseeing the First-Year Quad, First-Year Hill, Hill Court, and Southside Living Center)

The Quad area checkout window.
Quad area checkout window

The Quad Area Office is located between Gilbert and Hoeing Halls in 100 Gilbert Hall. There are entrances on Faculty Road (shown above) and from inside the Residential Quad (shown below).

If you are looking to check out after hours, the service desk is located just inside the vestibule in the entrance from inside the Residential Quad and has a drop box in which you can fill out a check out envelope and securely deposit your key. This area is accessible 24 hours a day by residents.

The entrance to the vestibule.
Entrance to the vestibule from the Residential Quad

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Jackson Court Area Office

An external view of O'Brien Hall.
O'Brien Hall

Servicing: O’Brien, Wilder, and Anderson Halls

Contact information:
(585) 275-4682
jackson@reslife.rochester.edu

Staff: Area coordinator of Jackson Court

The Jackson Court Area Office is located in 114 O’Brien Hall. If you enter through the main doors, the area office will be directly in front of you.

If you are looking to check out after hours, the door to the area office has a drop box in which you can fill out a check out envelope and securely deposit your key. This area is accessible 24 hours a day by residents.

The door to Jackson Court area office.
Jackson Court area office

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Hill Court and Southside Area Office

An exterior view of Gale House.
Gale House in Hill Court

Servicing: Chambers, Fairchild, Gale, Kendrick, Munro, and Slater Houses, deKiewiet and Valentine Towers, and the Maisonettes

Contact information:
(585) 275-5853
hillcourt@reslife.rochester.edu
southside@reslife.rochester.edu

Staff: Area coordinator of Hill Court and Southside

The area office for Hill Court and Southside Apartments is located in 110 Gale House in Hill Court. Once you enter Gale house, the area office is just to your left.

The door to 110 Gale House.
Hill Court and Southside area office drop box

If you are looking to check out after hours, the drop box is located just next to the area office door. There is a station in which you can fill out a check out envelope and securely deposit your key in the box. This area is accessible 24 hours a day by residents.

There is also an ancillary check out area in Southside Apartments at the Valentine Service Desk just inside Valentine Tower.

The door to the Valentine service desk.
Valentine desk ancillary checkout

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The Bridge Area Office

An exterior view of Sigma Epsilon House.
Sigma Epsilon House

Servicing: Riverview Apartments, Brooks Crossing, and Burton, Crosby, and Lovejoy Halls

Contact information:
(585) 275-6839
Thebridgeareaoffice@reslife.rochester.edu

Staff: Area coordinator of Riverview, Brooks, and the Upperclass Quad, associate director for residential life (overseeing Jackson Court, Riverview, Brooks, and Upperclass Quad)

The door to the Bridge Area office.
Bridge area office

The Bridge Area Office is located in the basement room B114 of Sigma Epsilon House on the Fraternity Quad. Residents can enter through this door (pictured above) on Fraternity Road. The area office is down the hallway and to the right from when you enter.

If you are looking to check out after hours, there is a drop box located just next to the area office door as well as outside of Sig Ep next to that entry door. There is a station in which you can fill out a check out envelope and securely deposit your key in the box.

There is also an ancillary check out area in Riverview Apartments located in Building A (pictured below) When you enter building A go straight and you will see this slot on the wall.

An exterior view of the front of Riverview building A.
Riverview Building A
Key drop slot in wall.
Bridge area ancillary checkout

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